Sneakdex Logo

Privacy Policy

Last Updated: 30/11/2021


Thank you for choosing to be part of our community at SneakDex ("company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy.

When you visit our website ("site") and use our services, we take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we do or may collect, how we do or may use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

This privacy policy applies to all information collected through our websites, apps, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "sites").

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us using the contact information provided below.

You are encouraged to periodically review this Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Policy by your continued use of the Site after the date such revised Policy is posted.

What information do we collect and how do we use it?

We collect information to provide better services to all our users. The information that we collect, and how that information is used, depends on how you use our services and how you manage your privacy controls.

We reserve the right to make changes to this at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Policy. Any changes or modifications will be effective immediately upon posting the updated Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

When you use our Services or open our emails, we may collect certain information via automated means such as cookies, beacons, invisible tags, and similar technologies (collectively "Cookies"). These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. A number of Cookies we use last only for the duration of your session and expire when you close your browser or exit the App. Others are used to remember you when you return to the Services and will last longer.

What are cookies

A "cookie" is a string of information which assigns you a unique identifier that is stored on your computer. Your browser then provides that unique identifier to use each time you submit a query to a site.

Types of cookies

The following types of cookies may be used when you visit a particular site:

  • Advertising cookies. Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.
  • Analytics cookies. Analytics cookies monitor how users reached the site, and how they interact with and move around once on the site.
  • First party Cookies. Can be either permanent or temporary. These are necessary cookies, without which the site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of the site.
  • Personalization cookies. Personalization cookies are used to recognize repeat visitors to the site.
  • Security cookies. Security cookies help identify and prevent security risks.
  • Site management cookies. Site management cookies are used to maintain your identity or session on the site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.
  • Third-party cookies. Third-party cookies may be placed on your computer when you visit a site by companies that run certain services that they offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

Control of cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser's settings. For more information on how to control cookies, check your browser or device's settings for how you can control or reject cookies.

In addition, you may opt-out of some third-party cookies through thenetwork advertising initiative's opt-out tool.

We may collect the following types of information via Cookies:

  • Technical information. Technical information may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

  • Usage information. Information about your visit may include the full Uniform Resource Locators (URL), clickstream to, through and from our Services (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number or social media handle used to connect with our customer service team.

Use of information collected via Cookies:

Cookies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalized content. We and our third-party partners use Cookies to distinguish you from other users of our Services. This helps us to provide you with a good experience when you use our Services and allows us to improve them. You can find more information about the individual Cookies we use and the purposes for which we use them here. The types of Cookies we use can be classified as follows:

  • Strictly necessary cookies. These Cookies are required for the operation of our Services and under our terms with you. They include, for example, Cookies that enable you to log into secure areas of our Services, use a shopping cart, or make use of e-billing services.
  • Analytical/performance cookies. These Cookies allow us to recognize and count the number of users and to see how users move around our Services. This helps us to improve the way our Services work, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These Cookies are used to recognize you when you return to our Services. This enables us to personalize our content, and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These Cookies record your visit to our Services, the pages you have visited and the links you have followed. We will use this information to make our Services and the advertising displayed on them more relevant to your interests (as further set forth below). We may also share this information with third parties for this purpose.

Where required by applicable law, we will obtain your consent to use Cookies. You can find more information about your rights and choices, and how to block the use of certain Cookies below.

We may also work with advertising networks that gather information about the content you visit on our Services and other websites and services you visit. This may result in you seeing advertisements through our Services or our advertisements when you visit other websites and services of third parties.

We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors ("Interest-Based Ads"). Information for Interest-Based Ads (including Personal Information) may be provided to us by you or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users' activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including a file known as a "web beacon" from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their website.

We may also use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google's practices by going to and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at

Information we may receive from third parties:

  • Social Sign-In. We may collect Personal Information about you when you sign up or log in to our Services via third party services (such as Google, Facebook, Apple, Twitter). This information may include your social media user id, and email address.
  • Third-Party Services. You may also post photos, comments, or reviews on our pages available through third-party platforms. If you do so, we and other users on those third-party platforms may be able to view the Personal Information you make available through these third-party platforms.
  • Partners. We may receive additional Personal Information about you from third parties (such as partners that provide publicly available demographic information about you) or marketing partners and combine it with other Personal Information we have about you.

Personal information you disclose to us:

In some cases, provision of your Personal Information may be necessary to provide you with our Services. In these cases, if you fail to provide certain Personal Information when requested, we may not be able to give you access to our Services. In other cases, for example when we request your Personal Information so that we can send you marketing and promotional communications, if you do not provide Personal Information, we will not send you the marketing and promotional communications. We will specify the consequences of refusal to provide Personal Information at the time of the collection.

It may be further envisaged that some user information may be disclosed to us directly by some of our users as a part of routine business communication. Any personal information that you willingly disclose to us for any reason will be dealt with in context of your interaction with us and the sites, and this will be treated as normal business correspondence. This information will only be used for the specific reason that it was disclosed to us.

Types of Personal Information that may be collected:

  • Region and language. When you visit our Sites or Apps, we may ask you to select your region and language to provide you with the relevant Services.
  • Registration and profile information. If you sign up for an account on our Services, we will ask you to provide your name and email address, to choose a password, and to select one or more areas of interest.
  • Buying / Selling information. In order to allow you to purchase or sell a product via our Services, we may additionally ask you to provide your postal and billing address and phone number. In some jurisdictions, we may also collect your social security number or national ID where we are required by law to collect such information in order to provide you with the Services. We will not collect or store the credit or debit card or other payment information that you may provide in the context of the Services. Payments made on the Services using a credit or debit card are made through a third-party payment gateway provider. You will be providing credit or debit card information directly to that payment gateway provider which operates a secure server to process payment details, encrypting your credit or debit card information and authorizing payment. Personal Information that you supply to third parties is not within our control and is subject to those third parties' privacy policies and terms of service.
  • Newsletter. If you sign up to receive emails or information about our Services, then we will collect Personal Information from you, such as your first and last name, email address, and your areas of interest. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
  • Communications. When you contact us via a contact form, email, phone, or other means (e.g., to submit a query, to enter a competition, promotion, or survey, or to report a problem with our Services), you may provide us with Personal Information, such as your name and contact details, language, and the content, date, and time of our communications.
  • Careers. If you apply for a job with us directly, you may provide us with your resume, name and contact details, and any other information that you submit to us. If you apply for a job with us through a third-party platform (such as LinkedIn), we will collect the information you make available to us through such a third-party platform.

How we use your Personal Information

We use your Personal Information to:

  • Provide you with our Services, including to administer your account with us, notify you about changes to our Services, and allow you to participate in interactive features of our Services, when you choose to do so.
  • For internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • Ensure that content from our Services is presented in the most effective manner for you and for your computer.
  • Perform marketing analysis and provide you with promotional updates and information about our products we feel may interest you, including via email and SMS messaging. You can object to further marketing at any time by managing your account settings or selecting the "unsubscribe" link at the end of our marketing and promotional update communications to you.
  • Deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • Keep our Services safe and secure.
  • Analyze and improve our Services and develop new products and services.
  • For compliance purposes, including enforcing our legal rights, or as may be required by applicable laws and regulations, as well as for other purposes for which we obtain your prior consent or provide specific notice at the time Personal Information is collected.

Will your information be shared with anyone?

We may share and disclose your information in the following situations:

  • Compliance with laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital interests and legal rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

  • Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

  • Service providers. We may also share your Personal Information with service providers ("processors") that perform services on our behalf (e.g., customer support).

  • Other selected third parties. Our selected third parties may include:

    • Analytics and search engine providers that assist us in the improvement and optimization of our Services.

    • Advertising Partners that we work with that show you ads that we think may interest you and provide ad measurement services to us.

    • Business partners who jointly with us provide Services to you.

    • Payment processing providers who provide secure payment processing services. Note your payment card details are not shared with us by the provider.

    • Other parties at your direction, including:

      • Other users (where you post information publicly or as otherwise necessary to affect a transaction initiated or authorized by you through the Services).
      • Social media services (if you intentionally interact with them through your use of the Services).
      • Third-party business partners that you access through the Services.
      • Other parties authorized by you.
  • With your consent. We may disclose your personal information for any other purpose with your consent.

  • Other users. When you share personal information (for example, by posting comments, contributions or other content to the sites or platform providers), such personal information may be viewed by all users and may be publicly distributed outside the site (and our app) in perpetuity.

Is your information transferred internationally?

Yes. Please be aware that your information may be transferred to/through, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information worldwide. Some of these countries may not have the same data protection laws as the country in which you initially provided the information for purposes such as storage and processing of data, fulfilling your requests, and operating our Services. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law. We comply with applicable legal requirements when transferring Personal Information to countries other than the country where you are located.

What is our stance on third-party websites?

The sites may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the sites. You should review the policies of such third parties and contact them directly to respond to your questions.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than the period of time in which you have an account with us and 2 years past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do/may we keep your information safe?

We have/will implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Once we have received your Personal Information, we will implement appropriate technical and organizational measures to protect it from unauthorized access, loss, destruction, or alteration.

However, please also remember that we cannot guarantee that the Internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our sites is at your own risk. You should only access the services within a secure environment.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the site (and app). If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data, we have collected from children under age 18, please contact us immediately.

What are your privacy rights?

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws.

These may include the right -

  • to request access and obtain a copy of your personal information.
  • to request rectification or erasure.
  • to restrict the processing of your personal information; and
  • if applicable, to data portability.
  • In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal. If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.Europa.Eu/justice/data-protection/bodies/authorities/index_en.Html

Do residents of certain jurisdictions have specific privacy rights?

Yes, if you are a resident of certain jurisdictions (like the EU or California for example), you are granted specific rights regarding access to your personal information.

It is up to you to make yourself aware of your rights in the jurisdiction of your residence. We will endeavor to comply with all requests to comply with any specific privacy rights prevalent in your jurisdiction. Please make such requests in writing to us using the contact information provided below.

For Example, California's civil code section 1798.83, also known as the "shine the light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Do we make updates to this policy?

We may update this privacy policy from time to time. The updated version will be indicated by an updated "revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

How can you contact us about this policy?

If you have questions or comments about this policy, please write to us at: